Can I ask for a copy of my account data?

Yes. Contact live chat from 09:00 to 01:00 WIB or email support@kudahoki.xyz from your registered email. We verify your account first, then prepare the data we can provide.

Reference

Open Your Account With Clear Data Rules

Q: Who should I contact for a privacy complaint?

Start with live chat or support@kudahoki.xyz and mark the message as a privacy complaint. Include your username, registered phone number and the issue, but never share wallet PINs or passwords.

Your DANA, OVO, GoPay and QRIS account data stays tied to one wallet profile, so deposits, withdrawals and privacy checks can be matched without guessing.

DANA data handlingOVO wallet checksGoPay recordsQRIS privacy scope

Explore Lobby Read FAQ

Explore How Our Privacy Policy Applies

kuda hoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear policy scope helps you know what we collect before you open an account. We collect the details you submit at registration, wallet records linked to DANA, OVO, GoPay or QRIS, device data used for login safety, cookie data for session continuity, and support messages you

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send through chat or email. We use that data to operate your account, verify payment requests, answer privacy questions, prevent duplicate access, and keep account records aligned with operational rules. Access to some account services depends on local law, and our privacy handling follows the data
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needs of the account flow rather than public profile sharing. We do not sell your account data as a mailing list, and we limit internal access to teams that handle wallet checks, account security and support.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Check Privacy Help Before You Join

Fast contact matters when the question is about personal data. We route privacy requests through support first, then move account access, correction or deletion requests to the team that can verify ownership. Keep your registered phone number, username and payment rail name ready so we can locate the record without asking for extra copies.

Team online

Live chat

Message us from the lobby chat between 09:00 and 01:00 WIB. Tell us whether the request is about access, correction, cookie settings or wallet data, and we will confirm the next account step.

Email request

Send privacy requests to [email protected] from the email linked to your account. Include your username, registered phone number and the payment method name, but do not send PIN codes or wallet passwords.

Account menu

Use Account > Security > Privacy Request after login to ask for a copy, update or deletion check. The form records device time, account ID and request category for follow-up.

DATA CONTROLS

Control Your Data From Account Settings

Privacy handling is part of the account flow, not a separate promise on paper. We keep records only where they support registration, wallet verification, login safety, dispute checks and support replies.

Registration data

We collect your username, password, phone number and email during account creation. Those details let us confirm ownership when you reset access, ask for data changes or contact support about a privacy request.

Wallet records

DANA, OVO, GoPay and QRIS records are used to match deposits and withdrawals with your account. We store transaction references, timestamps and account names where needed for verification and dispute handling.

Cookie choices

Cookies keep your session active, remember basic display choices and reduce repeated login prompts. You can clear them in Chrome through Settings > Privacy and security > Clear browsing data.

Device checks

We record device type, IP address, login time and session ID to spot unusual access. If your phone changes, support may ask account questions before any privacy request continues.

Game session records

When you open Speed Baccarat, Aviator or Fish Hunter, we keep session references tied to your account. These records help answer balance questions without exposing your profile to other account holders.

Retention requests

We keep account and wallet records only as long as needed for operations, dispute checks and legal duties. If you ask for deletion, we verify ownership first and explain what can be removed.

Browse Privacy Questions Before Opening Account

Your privacy questions should get direct answers before you share account details. These answers explain what we collect, how wallet records are used, what you can request, and which channel to use when you want a data change or account access check.

We collect the details needed to create and protect your account: username, password, phone number, email, device data and wallet references. We also keep support messages connected to privacy, access and payment checks.

We use local payment records to match deposits, withdrawals and wallet questions with your account. Stored details may include transaction reference, payment rail name, timestamp and account name used for verification.

Yes. Contact live chat from 09:00 to 01:00 WIB or email [email protected] from your registered email. We verify your account first, then prepare the data we can provide.

Open Account > Security after login or contact support if you cannot access the menu. We may ask for your username and recent payment rail name before updating personal details.

Our cookies focus on session access, display settings and account safety. You can clear browser cookies from your device settings, but you may need to log in again afterward.

You can request deletion review through live chat, email or Account > Security > Privacy Request. We verify ownership, check payment or dispute records, then explain what can be removed.

Start with live chat or [email protected] and mark the message as a privacy complaint. Include your username, registered phone number and the issue, but never share wallet PINs or passwords.

Open Your Account With Clear Data Rules

Check Privacy Help Before You Join

Live chat

Email request

Account menu

Control Your Data From Account Settings

Registration data

Wallet records

Cookie choices

Device checks

Game session records

Retention requests

Browse Privacy Questions Before Opening Account

01 What personal data does kuda hoki collect when I open an account?

02 How are DANA, OVO, GoPay and QRIS records handled?

03 Can I ask for a copy of my account data?

04 How do I correct my phone number or email?

05 Do cookies track me outside the account area?

06 Can I request deletion of my account data?

07 Who should I contact for a privacy complaint?

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